
The Product
Maynooth is a fictional business selling affordable high-end design furniture made in Ireland. Their goal is to sell their high-end products, at an affordable price, focusing more on quality, rather than quantity. They do not have an online presence (such as a website) to be able to showcase their products.
The Problem
The main challenge is not having an online presence (website) to showcase and sell their high-end products to the public. They do not necessarily have a pre-defined budget allocated to their UX/UI strategy, thus not being able to fully dedicate a lot of resources into this area.
The Goals
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Create a responsive site (for desktop first) to help the company to promote and sell their products online
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Create a user-friendly and intuitive customer and buyer journey
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Create only the core pages initially and the buyer user flows so they can start selling as early as possible
The Design Process
I've started the design process with the competitor research to understand the market and what others are doing well. Then, based on that, I've conducted interviews with people from the potential target audience (people dealing with skin condition issues). Based on the responses and content audit from the competitors, I’ve sketched and created low-fi wireframes and tested the prototype with the interviewees. The feedback received was positive overall from how the brand looks and feels and the general usability and process. With the challenge of having to create all of the visuals assets from scratch as the business didn't have a brand built / promoted.

User Persona

User Flow: Purchase a furniture product

User Interface

Homepage

Product overview

Checkout - delivery info

Order placed

Product listing - add to bag

Checkout - delivery or collection

Checkout - payment

Promotions page
Prototype

Interactive prototype
Measuring Success
Below are a few tactics/metrics to look for to measure the success of this product:
1. Monitor the products purchased via the site.
2. Monitor the bounce rate and the overall traffic on the site.
3. Find out where the users get stuck. Use Hotjar and Google analytics to monitor where people are dropping off and abandon the checkout.
4. Monitor the number of recurring customers vs new customers.
